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Choose a different country to view content for your location and shop online.

Filaments
Accessories
Inspirations
3d Print Hub
B2B
Help & Contact
Our Brand

MAKERS WEEK SALE 🎉•
FREE SHIPPING ON 5+ ITEMS (inside EU)•
MAKERS WEEK SALE 🎉•

FAQs

Questions

about filaments and service

DISCOVER FILAMENTS

Frequently Asked Questions

Products

Are ready-made material profiles available?

How do I store filament correctly?

How do I dry the filament?

Can filament tangle?

Which materials are food compliant / FDA compliant?

Why is there a deviation between the colour specifications and the actual filament colour?

What sizes do the spools have?

Can I order samples?

Which spools are compatible with the AMS?

Which Extrudr filaments are made from bio-based polymers?

Can empty spools be returned?

Shipping & Delivery

Where is my parcel?

What does the respective status of my order mean?

How much are the shipping costs?

What delivery options are available?

Can I pick up products on site?

How long does shipping take?

Payment

What payment options are available?

What does the respective payment status of my invoice mean?

Returns & Cancelation

How can I return my goods?

How can I cancel an order?

Complaints

I have a complaint

Talk to our experts

First name*

Last name*

Email*

Phone number

Please tell us more about your request*

This form is protected by Cloudflare Turnstile to ensure you're human. The check runs without cookies or cross-site tracking.

Meet PLA Tough, our new bio-based PLA for parts that demand higher mechanical performance. What can you expect? Enhanced

is a student association that develops research rockets. For efficient combustion in their combustion chambers, they need